Enjoy Live Entertainment at Miami's Kaseya Center

Miami is one of the most beautiful cities to visit in the United States, with its nice beaches, Cuban-inspired cuisine and cultural inclusion. With hundreds of events happening throughout the year, you can use this Kaseya Center guide to plan a trip to this modern entertainment and sports complex.

Quick History of Kaseya Center

This venue opened its doors in 1999 as American Airlines Arena. It was a $213 million project that replaced the previous Miami Arena. Its name changed in 2021 to FTX Arena and for a short period of time in 2023, it was known as the moniker Miami-Dade Arena. In April 2023, Miami-based tech company Kaseya signed a 17-year naming rights deal; according to the Kaseya Center announcement, the partnership established Kaseya as the arena naming partner.

Local reporting also noted the county-approved, roughly $117.3 million, 17-year branding agreement as part of the same deal.

The NBA’s Miami Heat played their first game at the then-American Airlines Arena, two days after it opened. The center also housed the WNBA’s Miami Sol, but the team unfortunately folded in 2002. The Kaseya Center is also the home of the Premio Lo Nuestro, a Latin music award show since 2001. This entertainment complex hosts more than 80 non-basketball events annually, including concerts, sporting events, family-friendly shows and more. You can browse upcoming events and purchase tickets on TicketSmarter’s Kaseya Center page: https://www.ticketsmarter.com/venues/kaseya-center

Where is Kaseya Center?

Kaseya Center is located in the heart of Downtown Miami at 601 Biscayne Boulevard. The entertainment complex resides along the waterfront of Biscayne Bay, offering incredible views of the Miami skyline.

Kaseya Center Seating Capacity

Kaseya Center has four levels of seats, from the 100s to the 400s. Seating capacity at this event center varies depending on the type of event. The main arena can hold 19,600 guests during basketball games and 14,500 for hockey matches; concert capacities range from about 5,000 to 20,000 for different setups.

The arena also has premium seating available with 2,105 club seats, 80 luxury suites and 76 private boxes. The Waterfront Theater, housed in the event center is Florida’s largest theater and can seat between 3,000 to 5,800 guests.

For a closer look at premium experiences, courtside seats place you inches from the action and there are premium lounges on the event level. Loge Boxes and Center Court Suites on the 200 Level typically accommodate groups and include private entrances and dedicated service. Premium pricing varies by event and can be high for front-row or bench-adjacent seats.

Transit to Kaseya Center

In Miami, there are plenty of options for you to move around the metro and get to the Kaseya Center.

Driving

The Kaseya Center has close to 940 parking spaces on its grounds. The arena advises reserving parking ahead of time because downtown development and construction can reduce on-site availability; official visitor guidance recommends booking parking in advance. Book a Kaseya Center parking spot early with parking reservation apps like SpotHero. You can also reserve spaces at nearby Miami Parking Authority garages or private lots in advance.

Parking Near Kaseya Center

Park ‘N Fly Lot: 3901 NW 28th St, Miami, FL 33142
Heat Parking Garage: 54 NE 2nd St, Miami, FL 33132
1044 Northeast Garage: 152 NE 11th St, Miami, FL 33132
Amflo Zone Parking Lot: 900 NE 2nd Ave, Miami, FL 33132
121 SW Lot: 121 SW 5th Ave, Miami, FL 33132

Nearby public garages often used for events include College Garage, Omni Garage, Annex Garage, and Bayside Marketplace Garage. The Virginia Avenue Parking Garage is one of the closest covered options. Pre-booking is recommended on busy nights.

Transportation to Kaseya Center

Leave your car behind and consider taking public transportation instead. The complex is directly connected to the city’s Metrorail via Government Center station through the free Metromover Omni Loop transfers. The Metrorail runs seven days a week. Visitors may also walk to the event center from the Historic Overtown/Lyric Theatre Metrorail station. Taxis as well as rideshare services like Uber or Lyft can also be used to reach the venue.

Public transit tips:

Metromover is free and connects Government Center to the Bayside area within a short walk of the arena.
Brightline’s MiamiCentral station is within walking distance and connects regional riders from Fort Lauderdale, Boca Raton, Aventura, and West Palm Beach.
Tri-Rail and Metrobus lines connect at Government Center for wider South Florida access.

Public Transit Drop-off Locations

Bus/Taxi/Limo: Entry at Gate 3 on NE 8th St., on the northern side, next to the box office windows
Rideshare: Entry at Gate 6, on the corner of Bayshore Drive & Heat Blvd

Driving vs. Public Transit: What to Choose

Choose transit if you want to avoid traffic and parking searches. Metromover is free and frequent.
Choose driving if you plan to stay late or are traveling with a group. Reserve a garage spot beforehand to save time.
Rideshare is a reliable middle ground. Use the designated pick-up and drop-off gates to streamline arrivals.

Food & Beverage Services

There are plenty of food and beverage menu options from select Miami restaurants on every floor. Explore the different selections and have your cravings for local Cuban cuisine or regular options like pizza, hot dogs and burgers. Look for Cuban and Caribbean flavors at stands that rotate menus during the season. Check out Mojo Donuts for a sweet or savory treat, where the flavors change each game so there are always new donuts to try. And do not stress out if you have any dietary restrictions. Check out the gourmet vegetarian and vegan cuisine at spots like Oakberry Acai or Full Bloom Vegan.

Premium lounges and suites offer dedicated food and beverage service and full bar options for a more elevated experience.

Accessibility Accommodations

All of Kaseya Center’s entrances are ADA-accessible. The primary and secondary drop-off locations for guests with accessible needs are both located on NE 8th Street. Enter through Gate 3 for the primary drop-off and Gate 4 for the secondary drop-off. Elevators 1-4 are available and reach all seating sections.

Guests with sensory processing needs can find accommodations at Guest Services, including assistive listening devices. Family restrooms are located at sections 102, 115, 306, 322, 408, and 412, and baby changing stations are in all restrooms. Stroller check-in is available at South Plaza. More information on accessible accommodations can be found on Kaseya’s Center Accessibility web page. For specific questions, contact Guest Services at 786.777.1237 or guestservices@heat.com.

Kaseya Center FAQs

Q: Am I allowed to bring a bag?

A: Yes. Bags must be no larger than 10 x 6 x 2 inches. Infant and medical bags are exempt. TicketSmarter recommends bringing no bag or a small clear bag to speed entry; ticketing platforms also advise clear or small bags to shorten wait times.

Q: How many people does Kaseya Center hold?

A: The official seating capacity is 19,600 for basketball and can accommodate up to about 20,000 depending on the event.

Q: Are there lockers that I can use?

A: Binbox lockers are available to rent and can be found on the South Plaza and P2 garage.

Q: Can I bring in my camera?

A: Still cameras may be allowed, but professional gear, tripods, monopods, and video or audio recording devices are prohibited. Camera rules can vary by event. Check your TicketSmarter event page for details.

Q: What are the disability services at Kaseya Center?

A: Wheelchairs and wheelchair escorts are only available for incidents requiring Fire Rescue attention. Guests who use wheelchairs must bring their own. Assistive listening devices and additional services are available through Guest Services.

Q: How do I ride Metromover and Metrorail to the arena?

A: Take Metrorail to Government Center, then transfer to the free Metromover Omni Loop toward Bayside. Exit near Bayside Marketplace and walk a few minutes to Kaseya Center. TicketSmarter travelers often choose this option to avoid parking traffic.

Q: Where should I park for a sold-out game or concert?

A: Pre-book a garage near the arena, such as Bayside Marketplace Garage, College, or Omni garages. Reserving in advance and arriving early helps. If lots are full, consider Brightline to MiamiCentral or rideshare to the designated gates.

Q: What premium seating options are available?

A: Options include courtside seats, premium lounge seating near center court, Loge Boxes, and suites on the 200 Level with private entrances and dedicated service. TicketSmarter listings will show available premium inventory by event.

Q: Which gates are best for accessible drop-off and elevator access?

A: Use Gate 3 on NE 8th St for the primary accessible drop-off and Gate 4 as secondary. Elevators 1–4 serve all seating levels. TicketSmarter suggests confirming your section and elevator location before you arrive.

Get Kaseya Center Tickets Today

Whether you plan to cheer at a Miami Heat match, enjoy a live concert or immerse yourself in the performing arts, Kaseya Center tickets with TicketSmarter and take part in an experience you will not forget. Explore upcoming events and buy with confidence on TicketSmarter: https://www.ticketsmarter.com/venues/kaseya-center