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Enjoy Live Entertainment at Miami’s Kaseya Center

City & Venue Guides

Miami is one of the most beautiful cities to visit in the United States, with its nice beaches, Cuban-inspired cuisine and cultural inclusion. With hundreds of events happening throughout the year, you can use this Kaseya Center guide to plan a trip to this modern entertainment and sports complex.

Quick History of Kaseya Center

This venue opened its doors in 1999 as American Airlines Arena. It was a $213 million project that replaced the previous Miami Arena. Its name changed in 2021 to FTX Arena and for a short period of time in 2023, it was known as the moniker Miami-Dade Arena. In April 2023, Miami-based tech company Kaseya signed a 17-year naming rights deal. 

The NBA’s Miami Heat played their first game at the then-American Airlines Arena, two days after it opened. The center also housed the WNBA’s Miami Sol, but the team unfortunately folded in 2002. The Kaseya Center is also the home of the Premio Lo Nuestro, a Latin music award show since 2001. This entertainment complex hosts more than 80 non-basketball events annually, including concerts, sporting events, family-friendly shows and more.

Where is Kaseya Center? 

Kaseya Center is located in the heart of Downtown Miami at 601 Biscayne Boulevard. The entertainment complex resides along the waterfront of Biscayne Bay, offering incredible views of the Miami skyline.

Kaseya Center Seating Capacity

Kaseya Center has four levels of seats, from the 100s to the 400s. Seating capacity at this event center varies depending on the type of event. The main arena can hold 19,600 guests during basketball games and 14,500 for hockey matches. Kaseya Center concerts from artists like Madonna, John Legend, and Carrie Underwood have a seating capacity ranging from 5,000 to 20,000. 

The arena also has premium seating available with 2,105 club seats, 80 luxury suites and 76 private boxes. The Waterfront Theater, housed in the event center is Florida’s largest theater and can seat between 3,000 to 5,800 guests.

Transit to Kaseya Center 

In Miami, there are plenty of options for you to move around the metro and get to the Kaseya Center.

Image of taxis on the street


The Kaseya Center has close to 940 parking spaces on its grounds. However, the constant development and construction in Downtown Miami can cut into your travel time and make searching for good parking can be difficult. Book a Kaseya Center parking spot early with parking reservation apps like SpotHero

Parking Near Kaseya Center

  • Park ‘N Fly Lot: 3901 NW 28th St, Miami, FL 33142
  • Heat Parking Garage: 54 NE 2nd St, Miami, FL 33132
  • 1044 Northeast Garage: 152 NE 11th St, Miami, FL 33132
  • Amflo Zone Parking Lot: 900 NE 2nd Ave, Miami, FL 33132 
  • 121 SW Lot: 121 SW 5th Ave, Miami, FL 33132

Transportation to Kaseya Center 

Leave your car behind and consider taking public transportation instead. The complex is directly connected to the city’s Metrorail via Government Center station through the free Metromover Omni Loop transfers. The Metrorail runs seven days a week. Visitors may also walk to the event center from the Historic Overtown/Lyric Theatre Metrorail station. Taxis as well as rideshare services like Uber or Lyft can also be used to reach the venue.

Public Transit Drop-off Locations 

  • Bus/Taxi/Limo: Entry at Gate 3 on NE 8th St., on the northern side, next to the box office windows
  • Rideshare: Entry at Gate 6, on the corner of Bayshore Drive & Heat Blvd  

Food & Beverage Services

There are plenty of food and beverage menu options from select Miami restaurants on every floor. Explore the different selections and have your cravings for local Cuban cuisine or regular options like pizza, hot dogs and burgers. Check out Mojo Donuts for a sweet or savory treat, where the flavors change each game so there are always new donuts to try. And don’t stress out if you have any dietary restrictions. Check out the gourmet vegetarian and vegan cuisine at spots like Oakberry Acai or Full Bloom Vegan.

Accessibility Accommodations 

All of Kaseya Center’s entrances are ADA-accessible. The primary and secondary drop-off locations for guests with accessible needs are both located on NE 8th Street. Enter through Gate 3 for the primary drop-off and Gate 4 for the secondary drop-off. Elevators 1-4 are available and reach all seating sections.

Guests with sensory processing needs can find accommodations at Guest Services (e.g. sign language interpreter, assistive listening devices, etc.) More information on accessible accommodations can be found on Kaseya’s Center Accessibility web page

Kaseya Center FAQs

  • Q: Am I allowed to bring a bag? 
  • A: Yes, however, the bag must be smaller than 10” x 6” (infant and medical bags are exempt). Guests are encouraged to not bring bags to shorten the entry time into the building.
  • Q: How many people does Kaseya Center hold?
  • A: The official seating capacity is 19,600, but it can accommodate up to 20,000 guests.
  • Q: Are there lockers that I can use? 
  • A: Binbox lockers are available to rent and can be found on the South Plaza and P2 garage.
  • Q: Can I bring in my camera? 
  • A: Yes you can, but a camera with an extended lens over 6” is prohibited.
  • Q: What are the disability services at Kaseya Center? 
  • A: Wheelchairs and wheelchair escorts are only available for incidents requiring Fire Rescue attention. Guests who use wheelchairs must bring their own. There are also sensory processing devices and services available through Guest Services. 

Get Kaseya Center Tickets Today

Whether you plan to cheer at a Miami Heat match, enjoy a live concert or immerse yourself in the performing arts, Kaseya Center tickets with TicketSmarter and take part in an experience you won’t forget. Find a great place to stay in this sunny city with these exclusive Miami travel deals from HotelPlanner.